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附上原文:
http://steamcommunity.com/app/31 ... 535152276588415270/
Info about the Black Screen crash (nvwgf2um.dll Nvidia driver)
As far as I know, the error that freezes the game to a black screen on startup (not the "fatal error" other people is experiencing) is caused when the game calls to a dll ( nvwgf2um.dll ) on the nvidia drivers.
I updated the driver to the last but it didn't solve the problem. As far as I know it's NOT a problem of the driver but of the way the game tries to read the dll
Starting the task manager with CTRL+ALT+DEL allows to see the crash screen:
Problem Signature:
Problem event name: APPCRASH
Application Name: MagicDuels.exe
Application Version: 0.0.0.0
Application Timestamp: 55b2458e
Fault Module Name: nvwgf2um.dll
Fault Module Version: 9.18.13.4174
Fault Module Timestamp: 559196e2
Exception Code: c0000005
Exception Offset: 00206f56
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3082
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
UPDATE: Windows Update KB 2670838 does not solve this problem. That update fixes the "Fatal Error" but not the instant black screen and crash upon launch as described above. More details here: http://steamcommunity.com/app/31 ... c535152276588385291
UPDATE 2: Seems like the Customer Support and technical team cannot find a cause (and thereby not a fix) to this bug we are experiencing. We'll have to be patient and wait for now.
引用自 "Response Support Rep via Email 07/30/2015 04:44 PM":
******,
I'm sorry, I misunderstood the issue you were dealing with then.
Sadly, I don't have any further troubleshooting at this time. I'll pass the information along to the developers to investigate for you.
Thanks,
Josh D.
Online Response Crew
Wizards of the Coast
Monday-Friday 7am-7pm PST / 10am-10pm EST
UPDATE 3:
I've figured out a workaround (not a fix) for this problem. As the crash is related to our graphic cards, using a virtual card was worth a try. I installed Steam on one of my virtual machines and surprisingly the game works. Please keep in mind that a virtual machine is a "computer being emulated onto another computer" so it's quite resource intensive. Your computer specs need to be way above the minimum requirements of the game plus twice the requirements of the OS.
Here is how to do it:
-Download VMWare Player. It is a free and easy to use Virtual Machine manager.
-After it's installed, open it and create a new virtual machine. VM Player will ask for the virtual computer specs such as RAM size and disk size. Now you'll need to install Windows 7 or 10 onto that virtual computer using one of the iso available for download on the official windows size (just google them). Your original Windows DVD will work too.
-Once the virtual Windows 7 / 10 machine is running, install steam and Magic duels on it as you would do on your host computer. Even if the virtual machine emulates a generic graphic card which is not really fancy, if your computer is powerful enough in terms of CPU and RAM the game will be playable if you set a low resolution and disable all the graphical effects and animations.
Enjoy it while we wait for a real fix.
相关信息:
http://steamcommunity.com/app/31 ... 535152276588613613/
https://www.reddit.com/r/magicdu ... _origins_view_this/ |
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