账号被停权了！！知道解决办法的朋友帮帮忙！！！！
估计是因为我绑了大陆的信用卡,然后在现金拍卖行卖了东西,被暴雪发现,就被停权了.昨天上战网申诉了一遍,今天暴雪那边给了我回复。我简单看了下,说是要我电话联系他们的客户或者提供美国的住址 身份证ID之类的.苦逼的我去哪弄这些东西啊下面是暴雪给我回复的原文,大家帮忙想想办法,还有什么其他方法可以解决的!
Dear Henghui Wei,
The status of your Customer Support ticket #28073811 has changed to “Resolved.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/28073811>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Greetings!
Thank you for contacting us regarding your Diablo III account. We appreciate and understand your perspective, and we apologize for any inconvenience caused by this matter.
Please note that this account is temporarily disabled because it failed an audit review when attempting to use the Auction House, and we need to verify account ownership before access can be restored. There are two options for recovering your account, and you may use whichever method is most convenient for you. We need either of the following:
1) A phone call to our Account Services department. Our contact numbers can be found at http://us.battle.net/support/en/article/contact
*OR*
2) Submit a ticket with a photo or scan of a current form of Identification by following Step 4. (Recover Your Account) at the following link: http://us.battle.net/support/en/article/recovering-a-compromised-battle-net-account
Accepted valid government-issued photo ID type(s):
Driver's License
Military / State / Government Employee ID
Passport
Certificate of Birth/Adoption (Minors Only)
*Important* - If you choose to submit your ID by using option 2, please be sure to include your current, valid mailing/billing address in your response so that we can update your Battle.net account information, and help prevent this type of issue from occurring again in the future.
I apologize for any confusion there may have been, or for any inconvenience this may have caused you. We look forward to hearing back from you and getting you back into the game as quickly as possible!
Regards,
Pyllgarr
Specialist Game Master
Blizzard Entertainment
http://us.battle.net/support/en/
How does a ticket status changed to “Resolved”?
-By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket.
-By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days.
-By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.
What can I do next?
- Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/28073811>.
What if the problem happens again?
You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
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