jackylynn 发表于 2012-5-22 21:46

在美国亚马逊预购典藏版的基友们，如果6月6日没有收到货的，亚马逊可以退运费。

一般来说延期的都是北方城市，在北京过关的。刚才联系了亚马逊的客服，客服说可以退运费，并且给我发了一个电子邮件。在交流的过程中，我也没看懂到底是超过预计日期5月22日就可以获得运费赔偿还是超过6月6日才可以，下面把邮件内容贴到下面：

I'm sorry to hear your video game didn't arrive by the estimated delivery date of May 22, 2012.

In my experience, late packages arrive not long after the estimated delivery date. Please wait a little longer, until June 6, 2012, before requesting a refund or replacement. Otherwise, you might have to deal with returning a package.

To compensate for any inconvenience, I've issued a refund in the amount of your shipping charges ($35.98) to your Gift Card balance. Once processed, you'll be able to see the refund request here:

Please check the tracking details for your package to verify where in the shipping process your package may be.

I'll follow up with you to see if you've received the package after June 6, 2012. If you haven't received your package at that time, I’ll make sure to get a refund or replacement for you.

dokidoki 发表于 2012-5-22 21:51

亚马逊不是免费送货吗= =

jackylynn 发表于 2012-5-22 21:53

dokidoki 发表于 2012-5-22 21:51 static/image/common/back.gif
亚马逊不是免费送货吗= =

美国境内好像免费吧，直邮中国要30多美元运费

dokidoki 发表于 2012-5-22 22:12

{:3_135:}这样呀
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